My wife was attacked and gold chain was snatched in front of Condo

For me it was just fourth day in KL, on 23rd december 2010, my wife was coming back to the condo from a shop and just in front of the condo (10 mtrs from the security gate), one of the guy standing behind a car attacked her. After fighting for sometime, he pushed her on the road and took the chain and went to the next side of the road to take his bike and then went in the bike. it happened in the morning 10:45AM to 11:00 AM. i was in office when this happened and went home after this. After convincing my wife, we had complained to police, but like the local security in the condo told, that is of no use. From the way they reacted at police station, it looked like it is normal and they made us feel like, we werent careful enough. The chain was 15000RM worth, but more than the money, my wife was injured and mentally affected. After that so far she is not even coming out of the condo. Some people say that someone in the condo has given tips to the robber about my wife going alone. Some say that from the shop where she went, someone might have given some info. Whatever it is, i think the add of "Malaysia... Truly Asia" should be changed to "Malaysia, Truly Africa / Nigeria". And for Bangsar, it should be changed to "Bangsar, the recent chain snatchers living city".